Privacy Policy

Effective Date: January 1, 2024

At Austin Aquatic Services, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us in any way. By accessing or using our services, you agree to the terms of this policy.

1. Information We Collect

We collect personal and non-personal information to improve our services and your experience with Austin Aquatic Services. This includes:

• Personal Information: Information you provide directly, such as your name, email address, phone number, and other contact details when you request a quote, contact us through our website, or subscribe to our newsletter.

• Non-Personal Information: Data automatically collected when you use our website, such as your IP address, browser type, device information, and browsing activity. This information helps us analyze trends and improve the performance of our site.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services, including scheduling maintenance, dock installations, and boat lift services.

• Communicate with you about services, updates, promotions, and offers.

• Respond to your inquiries and requests.

• Analyze user behavior and website traffic to enhance your experience and optimize our website.

3. Third-Party Tracking and Cookies

Our website uses third-party tracking tools like Google Analytics to understand how visitors interact with our site. These third-party tools may collect information about your online activities over time and across different websites when you use our site.

• Cookies: We use cookies and similar technologies to track user activity on our website. Cookies are small data files stored on your browser that help us improve functionality and performance.

• Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect data on how users engage with our website, including pages visited, time spent on site, and other activity metrics. This data helps us optimize content and improve your browsing experience.

To learn more about how Google collects and processes data, please visit: https://policies.google.com/technologies/partner-sites.

Managing Cookies and Tracking

You can control how cookies are used by adjusting your browser settings. Most browsers allow you to reject cookies or notify you when a cookie is being sent. However, if you disable cookies, certain features of our website may not function properly.

For more information about managing cookies, visit: https://www.allaboutcookies.org.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners, such as payment processors or service providers, to help us deliver services more effectively. We may also share information in the following cases:

• To comply with legal requirements, such as responding to subpoenas or court orders.

• To protect our rights, privacy, safety, or property, and that of our customers.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request that we correct any inaccurate or incomplete information.

• Deletion: Request the deletion of your personal information, subject to legal obligations.

• Opt-Out: Opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.

7. Links to Third-Party Sites

Our website may contain links to other websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make updates, the “Effective Date” at the top of the policy will be revised. Please review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Austin Aquatic Services
Phone: (512) 269-1013
Email: austinaquaticsolutions@yahoo.com
Address: 123 Lakeview Drive, Lakeway, TX 78734